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The guidance is designed to support you to use Dementia Skilled – Improving Practice effectively, as a learner or as someone who supports the learning of others. The Dementia Skilled practice level is defined in Promoting Excellence as the level of knowledge and skills required by those workers who have ‘direct and/or substantial contact with people with dementia, their families and carers’.

Tablet app 

This learning resource will help and support you whilst you undertake the Professional Apprenticeships at SVQ Level 4 (SCQF Level 10) in Care Services Leadership and Management. The learning resource is designed to assist with the career skills component of the apprenticeship framework.

Tablet app 

This learning resource will help you whilst you undertake the Technical Apprenticeships at SVQ Level 4 (SCQF Level 9) in Social Services Children and Young People or Social Services and Healthcare and assist with the career skills component of the apprenticeship framework.

Web based learning 

This resource allows professionals from a range of backgrounds to work with a fictitious 'case' scenario and discuss approaches to resolving the situation presented with colleagues from other professions, away from the pressures of their day-to-day work.

Web based learning 

The NOS Navigator is a simple and easy to use tool to help you find your way around the National Occupational Standards for the social service sector in Scotland. Eighty per cent of the qualifications (SVQs) in social care, early years and childcare are underpinned by the NOS. Faced with 300+ NOS units, running to around 3000 pages of information, it can be daunting finding what you need. It's certainly not easy finding what you need quickly! When you're busy delivering services you need to be able to access information quickly. We hope NOS Navigator will do just that.

Web based learning 

Induction guidance to help employers establish standardised, structured approaches to induction. The SSSC, in collaboration with employers and other stakeholders, developed this national induction framework for all social service staff in Scotland. The framework also contributes to lifelong learning, employee development and the promotion of a learning organisation.

Tablet app

Care and support take place through communication and the helping relationships that are developed with people. There are many aspects of a helping relationship but to build a good one requires lots and lots of communication, including listening, empathy (putting yourself in the other person’s shoes)and being genuine.

Tablet app

This resource is a useful starting place if you have just started a new job or are new to social services. It links to the themes of the core units of the Scottish Vocational Qualifications in Health and Social Care. It is not intended to be a comprehensive guide and it is not intended to replace your employers' guides and procedures.

Tablet app

Take practical steps to maintain your ongoing learning and development and discover the skills and habits you need to experience learning as a lifelong and life-wide exercise.

Tablet app

These principles are the keystones upon which your care and support practice rests. You may have chosen to work in a care and support role because you value people and believe in giving everyone a fair chance. The principles help you to carry out these values as part of your everyday work. This learning resource will help you to look at Codes of Practice and service standards in more detail as well as exploring personalisation, equality and diversity and protecting people.

PDF workbooks and video resources

In this section of the SSSC Learning Zone, you will find a variety of resources to assist you with workforce planning.

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