The Continuous Learning Framework (CLF) aims to improve outcomes for people using social services by supporting the workforce delivering them to be the best they can be.

If you have regular contact with people who are living with dementia then this resource is worth looking at. It will provide you with a path to better understanding how social and emotional needs impact on well-being for people with dementia.

This resource will help you feel more confident when working with people with dementia. With the right knowledge, you will be more informed and better placed to understand what life is like for the person with dementia and how to improve the quality of that life.

This resource will help you to understand what we mean by stress and distress, identify the factors which can contribute to people with dementia feeling stressed or/and distressed and improve your skills in working with people who experience this.

Explore what you need to know and be able to do to engage effectively with children and young people. This resource covers topics including reflective practice, promoting children and young people’s self-esteem and self-worth, building positive relationships, Getting it Right for Every Child (GIRFEC) and children and young people with additional support needs. It’s made up of case studies and a mix of other learning activities, designed to support you to apply your learning to your practice.

Do you work with people who live with dementia? This is an online resource to help social workers and other professionals implement the Promoting Excellence learning framework and the Standards of Care for Dementia in Scotland within their practice.

This section contains resources which relate to induction materials, useful to both workers and employers. Please note if you have an iPad then we recommend you download the updated SVQ support apps, which have the most up to date information.

We all hear jargon in our day-to-day jobs, but how confusing can this be to new members of staff? JAB is a web based jargon buster for social services created by the Scottish Social Services Council.

This resource provides an introduction to the process of developing learning plans, both for employers and individuals.

This resource will help and support you to undertake the Modern Apprenticeship in Social Service and Health Care (SSH) – Level 2. Core skills contribute to employability and are a component of Modern Apprenticeships in Scotland.

This resource will help and support you to undertake the Modern Apprenticeships in Social Services and Health Care (SSH). Core skills contribute to employability and are a component of Modern Apprenticeships in Scotland.

This app is designed to help and support you to undertake the Modern Apprenticeships in Social Services Children and Young People (CYP). Core skills contribute to employability and are a component of Modern Apprenticeships in Scotland.

The guidance is designed to support you to use Dementia Skilled – Improving Practice effectively, as a learner or as someone who supports the learning of others. The Dementia Skilled practice level is defined in Promoting Excellence as the level of knowledge and skills required by those workers who have ‘direct and/or substantial contact with people with dementia, their families and carers’.

This learning resource will help and support you whilst you undertake the Professional Apprenticeships at SVQ Level 4 (SCQF Level 10) in Care Services Leadership and Management. The learning resource is designed to assist with the career skills component of the apprenticeship framework.

This learning resource will help you whilst you undertake the Technical Apprenticeships at SVQ Level 4 (SCQF Level 9) in Social Services Children and Young People or Social Services and Healthcare and assist with the career skills component of the apprenticeship framework.

This resource allows professionals from a range of backgrounds to work with a fictitious 'case' scenario and discuss approaches to resolving the situation presented with colleagues from other professions, away from the pressures of their day-to-day work.

The NOS Navigator is a simple and easy to use tool to help you find your way around the National Occupational Standards for the social service sector in Scotland. Eighty per cent of the qualifications (SVQs) in social care, early years and childcare are underpinned by the NOS. Faced with 300+ NOS units, running to around 3000 pages of information, it can be daunting finding what you need. It's certainly not easy finding what you need quickly! When you're busy delivering services you need to be able to access information quickly. We hope NOS Navigator will do just that.

Induction guidance to help employers establish standardised, structured approaches to induction. The SSSC, in collaboration with employers and other stakeholders, developed this national induction framework for all social service staff in Scotland. The framework also contributes to lifelong learning, employee development and the promotion of a learning organisation.

Care and support take place through communication and the helping relationships that are developed with people. There are many aspects of a helping relationship but to build a good one requires lots and lots of communication, including listening, empathy (putting yourself in the other person’s shoes)and being genuine.

This resource is a useful starting place if you have just started a new job or are new to social services. It links to the themes of the core units of the Scottish Vocational Qualifications in Health and Social Care. It is not intended to be a comprehensive guide and it is not intended to replace your employers' guides and procedures.