Find out all you need to know about registration, whether you are a worker who has to register, or an employer who supports workers to register. This toolkit has a web page with videos to guide you through the registration process. You can also download our smartphone app so you can access the information at any time.

People tell us that one of the areas they struggle with most in their practice is risk. This might be because of their own confidence, their organisation’s perceptions of risk or a lack of knowledge about options. We asked people what they thought would help and developed this interactive learning resource as a result.
Whatever your role in social services, this website will help you find resources and information to develop your leadership skills. Scotland’s social services need effective leadership at all levels of the workforce, as well as citizen leadership from people who access support and their carers. Includes resources for mentoring, supervision, middle managers and more.

This toolkit contains information to support employers and workers to adopt values-based approaches to recruitment. In response to requests from employers, it aims to bring information about recruitment and selection together in one place. The toolkit contains different types of resources including videos and PDF documents that can be downloaded. Please note that this toolkit is intended as guidance only. If your organisation already uses a values-based approach to recruitment, you do not need to change to these resources.

In a digital world the expectations of social service employers, the workforce and people who use services are changing. It’s becoming more and more important that workers are suitably equipped by developing their digital capabilities. We have developed this free, online resource to help social service workers develop their digital capabilities to support learning and practice.

Digital learning approaches are often suggested as possible solutions to the challenges of limited resources and reducing budgets. However, it isn’t as simple as replacing face-to-face learning with online modules. There are a wide range of issues to think about to support this learning if we want to be sure it is effective. These interactive self-assessment cards will support conversations about how you support digital learning in your organisation and help you develop an action plan to improve your support for digital learning.

Every day we have to make decisions relating to our roles. Some of these are straightforward and easy to make, while others are more difficult and may involve a range of options. We are all accountable for the decisions that we make in our roles, so making a ‘wrong’ choice could mean that you have to justify why you made it, particularly if it leads to poorer outcomes for people who use your services. This learning resource provides you with some challenging decisions, which enables you to see how your decisions might affect the outcomes of people if you had to make them in real life situations.

This pack is for anyone who wishes to use an Appreciative Inquiry approach to support service improvement or redesign. It offers a programme structure and supporting materials for a cycle of Appreciative Inquiry carried out over three sessions. You can use the whole resource to facilitate a cycle of Appreciative Inquiry or you can pick the materials to suit your learning, planning or service improvement activity.

These resources are designed to support you whilst carrying out your day to day duties with the public. You’ll find them useful if you’re preparing for assessment for a SVQ in Social Service and Healthcare (e.g. "Administer Medication to Individuals") or the Professional Development Award, "Administration of Medication". The smartphone resource is also intended to be a day to day reference tool but it shouldn’t be considered as a ‘training course’.

This app has been developed to be used as a reference resource for all workers whose role includes supporting or caring for adults. It is designed to be used in conjunction with the worker's own organisation's adult support and protection policies and procedures.

Are you part of the social care or children, early years and young people’s workforce? This toolkit includes a range of activities to help you begin the process of career planning and planning your ongoing learning and development.

This provides access to resources and information for anyone working in Day Care of Children's Services in Scotland.

The Continuous Learning Framework (CLF) aims to improve outcomes for people using social services by supporting the workforce delivering them to be the best they can be.

If you have regular contact with people who are living with dementia then this resource is worth looking at. It will provide you with a path to better understanding how social and emotional needs impact on well-being for people with dementia.

This resource will help you feel more confident when working with people with dementia. With the right knowledge, you will be more informed and better placed to understand what life is like for the person with dementia and how to improve the quality of that life.

This resource will help you to understand what we mean by stress and distress, identify the factors which can contribute to people with dementia feeling stressed or/and distressed and improve your skills in working with people who experience this.

Explore what you need to know and be able to do to engage effectively with children and young people. This resource covers topics including reflective practice, promoting children and young people’s self-esteem and self-worth, building positive relationships, Getting it Right for Every Child (GIRFEC) and children and young people with additional support needs. It’s made up of case studies and a mix of other learning activities, designed to support you to apply your learning to your practice.

Do you work with people who live with dementia? This is an online resource to help social workers and other professionals implement the Promoting Excellence learning framework and the Standards of Care for Dementia in Scotland within their practice.

This section contains resources which relate to induction materials, useful to both workers and employers. Please note if you have an iPad then we recommend you download the updated SVQ support apps, which have the most up to date information.

We all hear jargon in our day-to-day jobs, but how confusing can this be to new members of staff? JAB is a web based jargon buster for social services created by the Scottish Social Services Council.