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This resource is for anyone with a concern for what matters to the people you work with. It will help you
- understand what a personal outcomes approach is
- develop and embed this approach in day-to-day practice
- access relevant links and resources
Download a copy of the booklet here:
This Powerpoint version of the Understanding Personal Outcomes booklet is for you to use and adapt for your own role. It can help you to raise awareness and promote understanding of Personal Outcomes approaches to people you work with.
You can download a copy of the Powerpoint presentation here:
Here are some videos of practitioners who shared their practice experience of ‘Using Information about What Matters to People to Improve Services’ as part of their personal outcomes approach. These were filmed at the Personal Outcomes Network Meeting on 11.9.18 . The aim of the session was to share learning and build capacity in using information about what matters to people to build more effective and sustainable service delivery. They cover:
Becky Hilton, Midlothian Council on using outcomes information to engage with teams.
Eleanor Cunningham and Julie Gardner, Edinburgh Council and Thistle Foundation, on using results chains to improve outcomes for people using services and carers.
Sarah Atkinson, Bridgend County Borough Council (Wales) on supporting better conversations and relational practice linked to performance.
Annabel Davidson Knight , Collaborate – Complexity-informed funding and commissioning practice.
David McLaren, NHS Tayside on defining and measuring outcomes and system-wide use of the information around people with complex care needs.
Ailsa McAllister, Dundee Council, on the lead practitioner model and better outcomes for homeless people.
The Personal Outcomes Network (PON) is a national cross sector group with membership from across health, social care and housing. Members work in a wide range of roles but share a common passion for developing and implementing personal outcomes approaches locally and nationally. The PON hosts quarterly meetings in different parts of Scotland, focusing on key themes identified as priorities by members.
If you wish further information on the PON or wish to become a member please go to https://personaloutcomescollaboration.org/about-us/